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Metrosales

AI-Powered Voice Intelligence

Your calls are carrying more intelligence than you think.

Telephony connects numbers. MetroSales Voice connects outcomes. Every call is transcribed, analysed and converted into structured intelligence — intent signals, next steps, sentiment — automatically logged before your rep hangs up.

Don't just make calls. Make every call count.

Voice AI · live call 00:00
DR
David ReedInbound · +91 98•• ••43 10

AI agentHi David, thanks for calling MetroSales. How can I help?

DavidWe're comparing CRMs — our current one misses calls.

AI agentEvery call here is answered in under 3 seconds. How many leads a month?

DavidAbout 2,000.

Playbook tip: ask about missed-call pain points, then offer a dashboard demo.
AI TranscriptionEvery word searchable in under 60s
Intent AnalysisBuying signals, urgency, sentiment
AI PlaybooksReal-time guidance on every call
3 Deployment OptionsCloud VoIP · GSIP · On-Premise
99.99%
Uptime SLA guaranteed
100+
Countries for calls & SMS
<60s
AI summary after every call
33%
Faster deals with voice AI

What is MetroSales Voice?

Telephony moves calls. MetroSales Voice moves deals.

Telephony is a utility — it connects phone numbers, logs durations and records whether a call was answered or missed. That's where most platforms stop. MetroSales Voice starts where telephony ends.

Our AI analyses every conversation in real time — extracting intent signals, sentiment shifts, objection patterns and buying cues — then translates them into immediate, actionable next steps for your rep. Not after the call. During it.

Telephony

Call made → duration logged → missed/answered recorded. That's it.

MetroSales Voice + AI

Call made → transcribed → intent extracted → sentiment scored → next step suggested → CRM updated → follow-up triggered. Automatically.

Call intelligence · Emily Johnson8m 42s

EmilyOur budget is around 1.1 to 1.2 crore, and the bank has pre-approved us.

RepDo you prefer east-facing? We have two in Riverside.

EmilyYes! Could we see them this weekend?

Signals found

Budget ₹1.1–1.2 CrLoan pre-approvedWants visit this weekEast-facing
PositiveSentiment
HighUrgency
89/100Score
Logged to CRM: send shortlist on WhatsApp, book Saturday visit, follow up Friday 5pm.

Beyond the Call

Every conversation is a data goldmine. MetroSales Voice makes sure you extract every gram.

MetroSales Voice cross-references every call with the lead's full history — past interactions, channel behaviour, previous outcomes — and builds a complete, evolving intelligence profile. Conversational AI and Virtual Assistants extend your team's reach beyond working hours.

  • Full conversation history cross-referenced with every call
  • AI outcomes trigger automated follow-up actions instantly
  • Virtual Assistants handle confirmations, reminders and intake 24/7
  • Hyper-personalised voice interactions — not robotic scripts
See Voice AI in action
After the call · Emily Johnson2 min ago
Wants3-bed · east-facing · ₹1–1.15 Cr · school within 500m
History3rd call · said no to city centre
OutcomeHigh intent

Done automatically

  • WhatsApp: shortlist + brochure sent
  • Visit booked Sat 11am · invite sent
  • Stage → Qualified · reminder Fri 5pm

Introducing MetroSales Voice

The AI-powered voice platform that turns every conversation into a closed deal.

Not a bolt-on telephony add-on. A fully integrated, AI-native voice intelligence engine built directly into MetroSales — so every call, insight and next step flows into your pipeline without a single manual entry.

Global Reach, Local Intelligence

Make and receive calls in 100+ countries. Rent numbers in 50+ countries. Borderless coverage with the local intelligence that closes deals.

Zero Hardware. Live in Hours.

Cloud-native architecture means no PBX boxes, no wiring, no IT projects. Teams of 1 or 10,000 go live in hours — using existing devices, numbers and workflows.

Natively Integrated with MetroSales

No third-party telephony console. No switching tabs. Every call is made, logged, transcribed and acted upon inside MetroSales.

What you get with MetroSales Voice

  • AI-powered call routing — by user, location, campaign, geography, time of day and product
  • Dynamic call handling — groups, round-robin, external numbers, virtual assistants
  • Full call centre suite — call barging, whisper coaching, queuing, hold music, announcements
  • Conversational AI with Virtual Assistants for inbound and outbound engagement
  • Real-time AI transcription, sentiment analysis and intent detection on every call
  • Detailed analytics — agent utilisation, peak traffic, speed of answer, missed call tracking

MetroSales Voice Options

Three deployment options. One intelligent voice platform.

Works across any device — existing mobile phones, desk phones, headsets or a browser tab. Choose the deployment that fits your infrastructure, compliance requirements and budget.

Cloud VoIP / SIP

The most flexible option. Scales from 1 to 10,000 users instantly — no hardware, no setup, just an internet connection.

  • Domestic and international calling
  • Numbers from 90+ countries
  • Zero hardware required
  • Live in hours, not weeks

On-Premise SIP / GSM

Cloud telephony on your own infrastructure. Maximum control, compliance and security for enterprises and regulated industries.

  • Full data sovereignty and compliance
  • Multiple SIP trunking options
  • Combinable with Cloud VoIP for international
  • Ideal for BFSI, healthcare and large enterprises

Voice FAQs

Questions about MetroSales Voice

Get started

Ready to make every conversation work harder for your team?

Book a 30-minute MetroSales Voice demo — we'll show you live AI transcription, playbook guidance and automated outcomes on a real call scenario from your industry.