Every enquiry, one record
Portal, ad, hoarding, WhatsApp and walk-in leads all land on one lead timeline, with every call, message and visit attached.
For developers, builders and channel partners
Property buyers enquire on portals, ads, hoardings and WhatsApp, often at 10 PM. MetroSales.ai captures every enquiry, routes it to the right project team in seconds, and follows up until the site visit becomes a booking.
Rohan Mehta3 BHK · ₹1.4 Cr · Skyline Heights
Property portalThe problem
Leads arrive from everywhere. Portals, Meta and Google ads, hoardings, walk-ins and channel partners each land in a different inbox or sheet.
Slow first call, lost buyer. A buyer who enquires on three projects books a visit with whoever calls first.
Site visits vanish offline. Walk-ins are written in a register, so managers cannot connect a visit to the campaign that drove it.
Long buying cycles. A buyer may take months to decide, and manual follow-up stops long before they do.
One brand, many projects. Each project needs its own team, its own WhatsApp identity and its own reports.
How MetroSales.ai solves it
Portal, ad, hoarding, WhatsApp and walk-in leads all land on one lead timeline, with every call, message and visit attached.
Route each lead by project, location, budget or source the moment it arrives, with fallback owners so no lead sits unassigned.
Sales teams work weekends and take weekdays off. Leads go only to reps on duty that day.
An AI voice agent answers after-hours calls, asks about configuration, budget and location, and books the follow-up for the morning.
Sales staff log walk-ins at the site office or experience centre, and footfall shows live across projects.
Run each project or location on its own WhatsApp Business Account, with its own name and templates, under one login.
Send brochures, price updates and site visit reminders automatically as a lead moves from New to Site Visit to Negotiation.
Run call campaigns for a new launch, listen in live, whisper-coach new reps and record every conversation.
AI summarises each call, notes the buyer's budget and concerns, reads sentiment and suggests the next step.
When a Lost or Not Interested buyer responds to a new launch campaign, they return to a rep automatically.
Build reports on visits and bookings by project, source and team, and schedule them for leadership every Monday.
The lead journey
Step 1 of 6
A buyer enquires on a portal at 9 PM, or walks into the site office on Sunday.
Step 2 of 6
The lead goes to the on-duty rep for that project within seconds.
Step 3 of 6
The rep, or the AI voice agent after hours, calls, qualifies the buyer and sends the project brochure on WhatsApp.
Step 4 of 6
Drips keep the buyer warm with updates, offers and site visit reminders.
Step 5 of 6
The visit is logged on the spot, and Marvis keeps the next step moving towards booking.
Step 6 of 6
Leadership sees cost per visit and booking by source and project.
Built for your team
Visits and bookings by project, source and team, in one report.
Live listen, whisper coaching and roster-aware assignment across projects.
One screen for calls, WhatsApp and visit logging, with AI notes after every call.
FAQs
Something else on your mind? Talk to our team.
Yes. Multi-WABA gives each project its own WhatsApp Business Account, and assignment rules route every lead to that project's team.
Your team fills a Meeting / Visit Form at the site office or experience centre. Details go straight into the buyer's lead record, and footfall updates in real time.
MetroVoice AI Inbound answers, captures the buyer's requirement and creates a follow-up task for your rep the next morning.
Yes. Run a campaign or an AI outbound calling drive. Any Lost lead who responds moves back to a rep through Re-engage Workflow.
No. Calling, WhatsApp, email, SMS, campaigns and reports are all part of MetroSales.ai.
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